Terms & Conditions
Some of the information disclosed in this document is of a legal nature. We have tried to make this information as clear and transparent as possible.
We strongly advise you to read this document carefully before ordering any goods or services from us.
When goods or services are ordered through this website you agree to be bound by these terms and conditions.
Warranty Terms And Conditions applied to RTS systems
1 Year Standard Warranty Plan (Free with every solution)
A standard 1 year warranty care plan is provided with every system free of charge.
Below is a breakdown of our standard 1 warranty obligations.
1 Year Parts and labour Warranty (Return to Base)
Free Return of Computer within 1 year of purchase
1 Year Telephone and Email Support
3 Year Extended Warranty Plan
Our 3 year warranty care plan is designed to offer reassurance when protecting your investment.
The 3 year warranty extension is provided under the following terms.
3 Years Parts and labour Warranty (Return to Base)
Free Return of Computer
3 Years Telephone and Email Support
Please Note: extended warranty agreements need to be arranged at the time of purchase.
All warranty plans cover the following components.
Processor and Cooling Fans
Your warranty excludes.
Keyboard and Mouse
TFT Monitor (manufacturer’s warranty)