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Terms & Conditions

Warranty Terms And Conditions applied to RTS systems

1 Year Standard Warranty Plan (Free with every solution)

A standard 1 year warranty care plan is provided with every system free of charge.

Below is a breakdown of our standard 1 warranty obligations.

                          1 Year Parts and labour Warranty (Return to Base)

                           Free Return of Computer within 1 year of purchase

                           1 Year Telephone and Email Support

3 Year Extended Warranty Plan

Our 3 year warranty care plan is designed to offer reassurance when protecting your investment.

The 3 year warranty extension is provided under the following terms.

                             3 Years Parts and labour Warranty (Return to Base)

                             Free Return of Computer

                             3 Years Telephone and Email Support

Please Note: extended warranty agreements need to be arranged at the time of purchase.

All warranty plans cover the following components.


Hard Disks


Processor and Cooling Fans

Graphics Card

DVD Writer

Power Supply

Expansion Cards

Your warranty excludes.

Keyboard and Mouse

Computer Case

TFT Monitor (manufacturer’s warranty) 

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